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All processing of personal information is in accordance with the EU regulation 2016/679, General Data Privacy Regulation (GDPR).
We collect information about you when you register with us or place an order for products or services or for receiving marketing updates via email. We also collect information when you complete customer surveys and provide feedback to us. Website usage information is collected using cookies and tracking pixels.
In order to deliver the service for our customer loyalty program we share your data with our partner GOLOYAL.
We collect information about you to process your order, manage your account, provide a good quality service during ordering as well as during your stay with us and, if you agree, to email you information about other products and services we think may be of interest to you. We use information collected from the website to personalise your repeat visits to our website. If you agree, we may share your information within our group of companies so that they may offer you their products and services. FirstCamp will not share your information for marketing purposes with companies outside the FirstCamp Group. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt-out of marketing communication at any point in time. If you no longer wish to be contacted for marketing purposes, please click here.
FirstCamp will not share your information for marketing purposes with companies outside the FirstCamp Group. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at: email@example.com.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by contacting our Customer Service.
We share usage information with trusted partners for web tracking, marketing and analysis. This includes tracking pixels for analysis tools like Google Analytics/Tag manager and Facebook. Data generated by these technologies is used in Google Search and Display Network and Facebook.
Cookies and Facebook pixel is present on all pages on the FirstCamp website. This tracking technology enable us to analyse how many times a unique visitor have visited our website, the behaviour on the website, geographic location based on IP-number, time of day, date, what campaigns that have been visited and use of search terms on our website. Furthermore we can track website conversions like transactions/bookings, registration for Newsletter, and click on conversion points like phone number, email addresses and social media links.
Cookies is also used as a tool for marketing campaigns like re-targeting marketing on Google and Facebook. We never share personal information with third parties for marketing purposes outside the FirstCamp organisation.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function properly as a result.
In order for us to improve our services we collect session data using Hotjar. All information in input fields are anonymized or is not captured at all. We track which pages that are visited, which links that are followed and when a visitor leaves the web pages.
For de-activation of Hotjar functionality please visit this opt-out link: https://www.hotjar.com/legal/compliance/opt-out.
First Camp Data Privacy Office: Lars Bergander
First Camp Sverige AB
Box 111 32
402 23 Göteborg
Phone: +46 31 773 07 00
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